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Data Deletion Policy
Company: Heavy Plumb Apps
Email: admin@heavyplumbapps.com
Effective Date: January 1, 2024
1. Introduction
At Heavy Plumb Apps, we respect your right to control your personal data. This Data Deletion Policy
explains how you can request the deletion of your personal information from our systems and how
we process such requests.
2. Your Right to Data Deletion
Under applicable data protection laws, including the General Data Protection Regulation (GDPR)
and other privacy regulations, you have the right to request the deletion of your personal data
in certain circumstances.
When You Can Request Deletion
- Your personal data is no longer necessary for the purposes for which it was collected
- You withdraw your consent and there is no other legal basis for processing
- You object to the processing and there are no overriding legitimate grounds
- Your personal data has been unlawfully processed
- Your personal data must be erased to comply with a legal obligation
3. How to Request Data Deletion
To request the deletion of your personal data, please follow these steps:
Deletion Request Process:
- Contact Us - Send your request to admin@heavyplumbapps.com
- Provide Information - Include your name, email, and specific data you want deleted
- Verification - We may need to verify your identity before processing
- Processing - We will process your request within 30 days
- Confirmation - You will receive confirmation once deletion is complete
4. Information Required for Deletion Requests
To process your deletion request efficiently, please provide the following information:
- Your full name and email address
- Specific data you want deleted (if applicable)
- Reason for deletion request (optional but helpful)
- Any account identifiers or usernames
5. What Happens After Your Request
Once we receive your deletion request, we will:
Processing Steps
- Verify your identity to ensure the request is legitimate
- Review your request and identify all relevant data
- Delete the data from our active systems
- Remove from backups where technically feasible
- Notify third parties if we've shared your data
- Confirm completion within 30 days
6. Exceptions to Deletion
In certain circumstances, we may not be able to delete your data immediately or completely:
Legal Exceptions
- Legal obligations - When we must retain data for legal compliance
- Contract performance - When data is necessary to fulfill a contract
- Legitimate interests - When we have overriding legitimate business interests
- Technical limitations - When deletion is technically impossible
7. Data Retention After Deletion
After processing your deletion request, some data may remain in our systems for a limited time:
- Backup systems - Data may remain in backups for up to 90 days
- Log files - Technical logs may be retained for security purposes
- Legal records - Information required for legal compliance
8. Third-Party Data
If we have shared your data with third parties, we will:
Third-Party Notification
- Notify relevant third parties of your deletion request
- Request that they also delete your data
- Confirm with you which third parties were notified
- Provide you with their contact information if needed
9. Response Time
We will respond to your deletion request within 30 days of receipt. If we need more time
due to the complexity of the request or the number of requests, we will inform you and
may extend the period by up to 60 additional days.
10. No Cost for Deletion
We do not charge any fees for processing data deletion requests. This service is provided
free of charge as part of our commitment to data protection and user privacy.
11. Contact Information
To request data deletion or ask questions about this policy, please contact us:
Your Privacy Matters
We are committed to protecting your privacy and will process your deletion request promptly and thoroughly.
Note: This Data Deletion Policy is effective as of January 1, 2024, and will remain in effect
except with respect to any changes in its provisions in the future, which will be in effect immediately
after being posted on this page.